

Not trying offend any one of religious belief. But if you ever had to deal with Cricket wireless you would say AMEN SISTA....
I spent 3/4 of the day Monday just trying to pay my sister's cell bill. According to their customer service you would have thought I was arranging a hit on her. First off, you have to go through an auto dialer. Then you are sent into the black whole wondering if they even have live operators.
They have automatic pay your bill online. Well guess what if your information doesn't match the cell users. REJECTED. .....For Christ sakes I am trying to pay the bill. Not commit a crime.
So finally I reach a rep by the name of Angeline or something, should have been Diablo. Explain what I am trying to do and she says to me very script like, "I am sorry but you cannot make a payment unless you are an authorized user on this account." Okay folks, anyone who knows me would be cringing at this point. I cuss like the sailor just off the ship.
So instead of ripping loose with profanities I say to her, " Well I thank God that I use Verizon wireless as this absolutely the most absurd way of doing business I have ever heard of." All she could say was, "I am sorry ma'am but that is our policy."
Call sister that needs bill paid. Tell her, if she doesn't get through to someone with the sense God gave a jackass then I don't care if she has a phone or not. Few minutes later, calls back and says it all good and for me to call again.
Up next customer service rep, Ram. Oh yes, I can help process this payment for a service charge of $5.00. Fee for paying through customer service. Deep breathing Deep Breathing...You are freaking kidding me right. No ma'am. Last straw is breaking the camel's back. As well as my patience that was gone long ago. Fine whatever, but she will have to figure out something because it is crazy that you are charging a fee to pay your bill. Ram hung up on me.
Deep breathing.... need to kick some one's ass.....throw something.....break something.....smash anything Crickett. Call sister back and inform her if I cannot pay phone bill through automatic system she is SOL and I don't care if she has a phone or not. Informed her that she has service with the ANTI CHRIST and to move her lot in life up and get a real service provider.
They are just another bunch of bottom feeders praying on the state of our economy.